- We view each contact with you as an opportunity to build a customer service brand
- We think “fun and outgoing” agents are an important asset
- We want to WOW you each time, and we throw in some cool surprises to do so
- 100% Money Back Guarantee: If you’re not happy we come back to make it right
- We communicate honestly and openly-no upsells or hidden pricing
Who are we?
Swish Maids was founded by Northern California local, Michael Saelee. Having graduated from CSU Chico with a degree in Business Entrepreneurship, Michael wanted to set out on his own and do something different. Having built an extensive background in customer service and management roles in small business, he knew first hand about taking care of customers, using no shortcuts, and getting the job done right the first time.
What’s the story?
Michael discovered a major problem during an attempt to schedule a home cleaning service. He called several cleaning companies, searched online, but received a similar response each time:
- Someone had to come out to inspect the house
- A random quote would be given
- And there was no way the cleaning could be booked on short notice
It was a difficult process trying to book and customer service seemed non-existent. Still determined to get his home cleaned, Michael contacted a good friend, which just happened to have a background in professional home cleaning.
The opportunity became clear and soon after, the two teamed up to develop a high-quality cleaning program with excellent customer service in mind and began cleaning homes together. With word getting out, positive reviews, and lots of encouragement from clients, it was time to create a company. As a direct result, SwishMaids.com was created, featuring a high-tech interface, combining world class service, and the ease of online booking. With the addition of professionally qualified cleaners, Swish Maids was ready to take care of messy homes.
What you can expect
- Make scheduling a team of cleaners to clean your home easy, safe, and secure.
- Our two person teams follow a detailed checklist, and just plain get the job done.
- Offer a 100% guarantee on our service. That means if you’re not happy, we’re not.
happy and we’ll do everything we can to make it right. We take zero short cuts.
- Extensive cleaning services which you can learn more about here: services & pricing
Want to join our team?
We are always on the look-out for great house cleaning enthusiasts to work with. We’re always looking for the best cleaning teams of two (or maids, as they say) out there to join up with us so that we can provide our customers with the best service possible. Apply directly on our website here: apply as a Swish Maids cleaner
“When we set out to create Swish Maids, we decided to build a great company that everyone enjoys working with. In order to do that, we set our priority first on taking care of our teams, because we believe great customer service begins with how we treat each other.”
-Michael Saelee, Founder